GigSky eSIMs can't be transferred from one device to another.
If you've purchased a new device and no longer plan to use your old one, GigSky Support can help you request a new eSIM for your new device.
Switching to a new device
Before contacting Support, make sure you won't be using your old device anymore.
If you still plan to use your old phone, we can't transfer or reissue the eSIM for your new device.
Purchased a plan for the wrong device?
If you selected the wrong device when purchasing your plan, you can request a self-refund through the GigSky app or web app.
After your refund is processed:
Purchase the plan again.
During checkout, select the correct Target Device.
Install the new eSIM on your new device.
This ensures the eSIM is assigned to the correct device.