Reset or Change Your Password
Forgot your GigSky password? No problem. You can reset it from the sign-in screen.
If you remember your current password and simply want to update it, you can change it from your account settings.
Reset a forgotten password
Open the GigSky app or go to the GigSky web app.
Select Forgot your password?
Enter the email address associated with your GigSky account, then select Send email.
Check your inbox for the password-reset email from GigSky.
Can't find it? Check your spam or junk folder.
Open the email and select the password-reset link.
Enter your new password and select Save.
Return to the sign-in screen and log in using your new password.
Change your current password
If you know your current password, you can change it at any time.
On the web app
Open Account Details.
Select Change Password.
Enter your current password and new password.
Save your changes.
On the mobile app
Open the Account icon.
Select Change password.
Enter your current password and new password.
Save your changes.
You'll receive a confirmation email at the email address associated with your GigSky account.
Good to know
Make sure you enter the same email address linked to your GigSky account when requesting a password reset.
Password-reset emails may take a few minutes to arrive. If you don't see one, check your spam or junk folder.
If you created your GigSky account using Apple or Google sign-in, you may not have a GigSky password to reset. Use the same sign-in method you used when creating your account.
After changing or resetting your password, use your new password the next time you sign in.