Having trouble signing in to your GigSky account? No worries. Start by checking that you're using the same email address and sign-in method you used when you created your account.
Try these steps
Check your internet connection. Make sure you're connected to a stable Wi-Fi or mobile data network, then close and reopen the GigSky app. If you're using the web app, refresh the page.
Check your email address. Enter your email carefully and make sure there are no extra spaces before or after it.
Use the correct sign-in method. If you created your account with Apple or Google, select the same sign-in option instead of entering an email address and password.
Reset your password. If you signed up with your email address and can't remember your password, select Forgot your password? and follow the instructions to create a new one.
Good to know
Your sign-in method matters. An account created with Apple or Google may not work when you try to sign in using an email password.
Make sure you're signing in with the same email address you used when creating your GigSky account.
If you recently reset your password, use the new password when signing in.
Still can't sign in?
If you've tried the steps above and still can't access your account, contact GigSky Support for further assistance. We're happy to help you get back into your account.