For your GigSky eSIM to work while you travel, Data Roaming needs to be turned on. This allows your GigSky eSIM to connect to a local mobile network and give you internet access.
Follow the steps below to turn it on for your device.
iPhone
Go to Settings → Cellular or Settings → Mobile Data.
Select your GigSky eSIM.
Make sure Turn On This Line is enabled.
Turn on Data Roaming.
Samsung Galaxy
Go to Settings → Connections → SIM manager.
Make sure your GigSky eSIM is enabled.
Select GigSky as your Mobile data line.
Go to Settings → Connections → Mobile networks.
Turn on Data roaming.
Google Pixel and other Android phones
Go to Settings → Network & internet → SIMs.
Select your GigSky eSIM.
Make sure Use SIM and Mobile data are turned on.
Turn on Roaming.
Protect your primary SIM from unexpected charges
If you keep your regular SIM active while traveling, your home carrier may charge you for roaming data.
To help avoid unexpected charges:
Keep GigSky selected as your mobile-data line.
Turn off data switching so your phone doesn't automatically switch to your primary SIM for data.
Consider turning off Data Roaming on your primary SIM.
Keep your primary SIM enabled only if you need to receive calls or SMS on your usual number.
Good to know
Data Roaming should be enabled on your GigSky eSIM when using GigSky abroad.
Your phone may use slightly different menu names depending on the device model and software version.
To avoid roaming charges from your home carrier, make sure GigSky is selected for mobile data.